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Return to shopWelcome to SoftDots.com. By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before making any purchase.
1. Acceptance of Terms
By using our website, you agree to these Terms & Conditions, our Privacy Policy, and all other policies displayed on the site.
If you do not agree, please do not use the website.
2. Eligibility
You must be 18 years or older to use SoftDots.com and make purchases.
3. Product Information
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We make every effort to display accurate product details, images, and sizing information.
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Colors may slightly vary due to screen settings.
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Product availability may change without prior notice.
4. Pricing & Payment
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All prices listed on the website are in Indian Rupees (INR).
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Prices may change at any time due to offers or market conditions.
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Payment must be made through the secure methods provided on the website (UPI, cards, wallet, COD—where applicable).
5. Shipping & Delivery
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Orders are processed and shipped as per our Delivery & Shipping Policy.
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Delivery times are estimates and may vary based on location or courier delays.
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SoftDots.com is not responsible for delays caused by courier partners or unforeseen circumstances.
6. Order Cancellation
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Customers may cancel orders within the allowed cancellation window, as per our Refund & Cancellation Policy.
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SoftDots.com reserves the right to cancel any order due to stock issues, incorrect information, or suspected fraud.
7. Return, Refund & Replacement
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Due to hygiene reasons, intimate wear (bra, panty, lingerie, etc.) cannot be returned or exchanged unless:
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Wrong product delivered
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Damaged or defective item received
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Refunds and replacements are processed according to our Refund & Cancellation Policy.
8. User Responsibilities
By using the site, you agree that:
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You will provide accurate personal and contact information.
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You will not misuse the website for fraudulent activities.
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You will not copy, download, or distribute any content from SoftDots.com without permission.
9. Intellectual Property
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All website content including images, text, logos, graphics, and design is the property of SoftDots.com.
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Unauthorized use, copying, or reproduction is strictly prohibited.
10. Third-Party Services
We may use third-party courier, payment, or analytics services.
SoftDots.com is not responsible for the content, policies, or actions of these third parties.